Library FAQs

library faq

We’re here to answer all of your questions at the library! Here are some of our most popular questions from our students and guest patrons.

Student FAQs

  1. How can I apply to work in the library as a student assistant?

Students can go online through the Vocatio Center to submit their resume. The Circulation Manager will review their resume and may invite them to an interview. If approved, the students will need to submit paperwork to the Vocatio Center and sign up for hours on the Circulation schedule.

 

  1. I need more prints. Can I buy them?

Yes, we have print cards for $1 and $5, it just depends on how many prints you need. If you need to do a print refund, though, that falls under IT- you can request one here.

 

  1. I need to request transcripts. Where can I do that?

The library does not handle transcripts. We can transfer you to the registrar’s office instead, or you can request them online via the registrar’s page.

 

4. I need to keep this book for a little longer than the due date for a project, but I’ve reached my renewal limit. Can you help?

Yes, generally we can extend the due date of a book when a student needs it for school-related purposes.

 

5. Can the library schedule appointments for the Writing Center?

No, the library and the Writing Center are separate entities (that do work together, though)! You can schedule an appointment with the Writing Center through their website here.

 

6. What are the library’s hours?

You can view the library’s hours 24/7 on our website!

 

7. I need help with APA/MLA/Turabian citations. Can the library help me?

Yes, you can schedule an appointment with a Research Coach for help with citations. You can also check out the APA manual, the MLA manual, and the Turabian manual from the library.

 

Guest FAQs

 

  1. Does the library offer tutoring services?

No. The library does have research help for Union students, but not for high schoolers, children, or adults who do not attend Union.

 

  1. Does the library partner with any local home school or education programs?

No, but families with children are welcome to visit the library.

 

  1. I’m a college student at Jackson State. Can I check out books from Union?

Yes, through a local university & college agreement, higher education students at other nearby institutions can check out a limited number of Union library items. See our website for more information.

 

  1. Can I look at eBooks and articles on the library website as a guest?

Yes and no. If you are on Union’s campus, you can view eBooks and articles on our library website. If you are not on campus, you will not be able to view them without a Union login.

 

  1. I’m a Union alumnus. What can I do in the library?

As an alumnus, you qualify for a free guest card, which allows you to check out up to 3 books. You can also be logged onto a computer as a guest and print for $.10 a page.

 

  1. Can I pay with a credit card?

No, we can only accept cash or checks at Circulation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How To Use The Library As A Guest

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Who is a guest at the library?

If you’re a Union alumnus or a member of the community that is not currently attending Union, you’re a library guest.

The library has several policies for guests that allow you to use a limited amount of resources.

 

  • Guest Cards

The following groups of guests are eligible to obtain a free guest library card.

  • Retired employees (faculty and staff) of Union University
  • Current ministerial personnel (i.e. pastor, minister of music, minister of youth, associate pastor) from a church within 25 miles of Union University
  • Current members of Union University’s Board of Trustees
  • Local academic or public librarians from the West Tennessee Area Libraries Consortium
  • Spouses of current Union University faculty and staff members

 

If you do not meet the criteria for a free guest card, you can purchase a guest card for $60/year.

Card holders must be at least 18 years old. A photo ID and proof of qualifying status must be supplied at the time of application. Guests are limited to three (3) books and cannot check out media items. Loaning of guest cards is prohibited and the user should be prepared to show ID if asked.

 

 

  • Guest Printing

Guests can be signed on to a library guest computer for 2 consecutive hours per day. If you need to print, printing costs 10 cents per page. All of your prints will automatically go into a queue that requires a library worker to release your prints. You will be asked to pay the library at the time of printing- you cannot make an I.O.U. for prints.

*The library is not responsible for guest patron privacy on the guest computers.*

 

  • Faxing & Copying

Faxing costs 25 cents per page, but a cover page is free. Copying costs 10 cents per page.

 

  • Scanning To Email

Scanning a page to your email address is free. Ask a library worker for help with scanning.

 

  • Using The Library Space

Walking around the library and sitting to read a book in the library is free! Guests cannot reserve study rooms, but you are welcome to use rooms that are not taken. If a study room does get reserved by a student, the guests may be asked to vacate that room.

 

 


Guest FAQ

1. Does the library offer tutoring services?

No, the library provides resources to Union University. The library does have research help for Union students, but not for high schoolers, children, or adults who do not attend Union.

 

2. Does the library partner with any local home school or education programs?

No, but families with children are welcome to visit the library.

 

3. I’m a college student at Jackson State. Can I check out books from Union?

Yes, though a local university & college agreement, higher education students at other nearby institutions can check out a limited number of Union library items. See our website for more information.

 

4. Can I look at eBooks as a guest?

Yes and no. If you are on Union’s campus, you can view eBooks on our library website. If you are not on campus, you will not be able to view them without a Union login.

 

5. I’m a Union alumnus. What can I do in the library?

As an alumnus, you qualify for a free guest card. You can also be logged onto a computer as a guest and print for 10 cents a page.

Meet Our New Evening Circulation Supervisor!

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Sarah Zornes has joined the library team as our new Evening Circulation Supervisor!

Fun fact: Sarah is a certified flight attendant and has a black belt in Taekwondo. Likes: birds, coffee, editing, & theatre. Dislikes: rumble strips & broccoli.

Olivia Skelton, the former Evening Supervisor, is now the Circulation Manager of the library.

Team Profiles: Rachel Massey

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How To Obtain An Alumni Library Card

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If you belong to Union University’s alumni, you have the opportunity to obtain a free library guest card. The library guest card allows up to three books to be checked out at a time, with the ability of one renewal per book. This does not include media materials.

In order to get your card, simply visit the library staff member at the Circulation Desk on the library’s first floor. The staff member will update your patron information and issue your free guest card. All patrons must adhere to the general policies of the library.